Paid Products and Services:
We may now or in the future, charge fees for select products and services, such as member subscriptions, or purchases made through an online shop or fullfillment of transcript orders. To enable the purchase of these and other products we will collect your name, telephone number, e-mail address, billing address, shipping address, and credit card information. None of this information will be shared or used for anything other than intended purpose.
Forums, Feedback and Content Submissions:
On certain pages within the Site you can submit content to be published, make community postings, comments, suggestions, and vote. We may collect your name, display name, password, address, and e-mail addresses in connection with these activities. We will indicate which information is required and which is optional. We may contact users regarding their submissions in certain circumstances.
Your Submission of Others' Personally Identifiable Information:
On certain pages within the Site you can submit information about other people. For example, you may submit a person's name and email address to send an article. This information will only be used for your intended purpose.
Listservs and E-mail Newsletters:
On occasion, we may collect personal information from users in connection with optional (i.e. you opt-in to subscribe to these services) listservs and e-mail newsletters. We will indicate which information is required and which is optional. Such information will be used as indicated at the time of collection.
Non-personally Identifiable Information
In addition to information that you provide to us, we (again, this is Need Answer and our affiliates and third party vendors) may also collect and store certain non-personally identifiable information automatically when you use the Site. This information helps us improve the experience you and other visitors have with the Site.
For example, we may collect your IP address, browser information and reference site domain, as well as related information such as the date on which you visit the Site. This information does not identify you personally and is only used in the aggregate.
As is common practice among web sites, we use "cookies" and similar technologies (i.e., log files). In general, cookies (the informational files that your web browser places on your computer when you visit a website) are used on the Site to track and analyze how you and other visitors use the Site. We use these cookies in order to improve the Site, to identify the source of visitors and what pages you use while on the Site, to offer visitors interactive and/or personalized features that would not be possible without the cookies, to recall specific information to save visitors time when they return to the Site, to provide our sponsors or ad sellers and ad management service vendors, targeted sponsorship and ad opportunities, to provide visitors customized sponsorship messages or list of customized videos of interest, and to identify usage and statistical trends. By looking at this traffic we can better understand our community, which allows us to improve the Site and to provide you with an optimal experience and better service. Our sponsorship and ad seller and management service vendors, which serve ads and sponsorship messages on the Site, and third party vendors that measure and analyze the use of the Site for us, or connect user profiles, may also use their own cookies. At no time does the cookie reveal your name, address, or e-mail address (even if you have entered these in specific areas of the Site). The Site pages cannot extract any personally identifying information about you from what we receive via a cookie and your browser.
HOW DO WE USE INFORMATION GATHERED ON THE SITE?
Neither Need Answer, nor our affiliates and third-party vendors acting on our behalf to help deliver the services and operate the Site, will willfully disclose any personally identifiable information about our online users to any third party without first receiving the user's permission, unless required by law or legal process, valid administrative request from a law enforcement agency, or such release is necessary to protect anyone's rights, property or safety.
In terms of our own use of information, we may use your personally identifiable information for the activities described in the previous sections, for the activities described when you submitted the information, or for internal and marketing and promotional purposes as further described in this policy.
As mentioned, in certain cases, we contract with other companies to provide services on our behalf. These service providers maintain customer databases with e-mail addresses of Site visitors who have provided them to us by registering at the Site, signing up for a newsletter or listserv, e-mailing us questions about the service, donors who submit online contributions, or online buyers who make a purchase. We (which includes our service providers) will use these addresses to respond to the general purposes for which we collected the information, to provide services and to operate the Site, including to respond to inquiries; to process credit card payments, billing, and shipping; to process e-mail distribution; for list processing and analysis; for promotions management; to send information about Forum Network's programs, services, or your local public broadcasting station's membership/fundraising; or to correspond about a purchase or product offers. Our service providers have access to your personally identifiable information as necessary to provide certain services on our behalf. They are required to maintain the privacy of all such information in their possession or control and can only use the information on our behalf for the purpose for which we have contracted them, for example sending you a newsletter. They are not authorized to use your information for any other purpose.
We will not sell, exchange, or lend e-mail addresses to any non-affiliated third party without your permission. However, we or our service providers may release personally identifiable information if we believe in good faith that the law or legal process requires it, we have received a valid administrative request from a law enforcement agency, or such release is necessary to protect anyone's rights, property or safety.
On certain pages, we may now or in the future, offer visitors the opportunity to provide comments, messages or other user-generated text, content or materials (collectively "User Materials"). Any information that you disclose when posting a message to these areas, such as your name, screen name or ID used, becomes public. In addition, the information that you disclose in these areas may be used by us for promotional and marketing purposes. We are not responsible for any personally identifiable information that you choose to disclose in these public areas. Further, the Forum Network partners, public broadcasting station affiliates and their licensees, may use, copy, sublicense, modify, transmit, publicly perform, display, create derivative works of, host, index, cache, tag, encode, and/or adapt any User Materials, and any information contained therein, in any and all media formats or channels, whether now known or hereafter devised, including, but not limited to, the Site, public broadcasting station web sites, other third party web sites, over the air (on radio or television), and on mobile platforms.
We offer several e-mail newsletters and listservs. We will always provide a clear and convenient method of unsubscribing to our e-mailings. If you no longer wish to receive a specific newsletter, follow the "unsubscribe" instructions located in each newsletter or email, or go to the Site's Contact Us page and send us a message. We will update our records as soon as possible.
Need answer, with the assistance from time to time of its third party service vendors, uses non-identifying aggregate information to analyze use of and better design the Site and to share this information with third parties in aggregate form only as appropriate. For example, we may tell a third party that a certain number of users accessed a particular video on the Site. However, we will not disclose any information that could be used to identify those users.
SECURITY OF INFORMATION
Need answer has in place what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Credit card information provided on the Site is protected against unauthorized use by 128-bit encryption and Secure Sockets Layer (SSL) security features. The SSL protocol is the industry standard method for creating an encrypted, secure connection between your web browser and a web server, such as the Site's server. You should, however, keep in mind that no Internet or e-mail transmission is ever fully secure or error free. Because most e-mail is not encrypted, you should take special care in deciding what information you send to us via e-mail.
Forum-network.org is a general audience site and does not knowingly collect or store personally identifiable information about children under the age of 13.